Frequently asked questions

Why do I need help finding the right area of London for me?

Well, if you know the city well then perhaps you don't (in which case just tell us where you want to live and we'll find your perfect home). However, if you are new to London the city can be quite daunting. The capital has evolved into a patchwork quilt of villages each with its own distinctive personality. So, whether you like the urban cool of Shoreditch or the sophisticated grandeur of Kensington there will be an area for you, and we can help you find it.

How do you suggest the best London areas for me?

Using our aptly named 'Where Should I Live?' widget you can tell us about your personality and preferences, and how important each area characteristic is to you and we'll score each area accordingly. For example, it may be very important for you to live near a park and near people from the same country as you. Using a weighted score we then rank each London area by how closely they match your needs. For more on this see our blog post How our 'Where should I live?' widget works.

How do you estimate the rental value of properties?

Tenants can check how much rent they would need to pay for their ideal London pad using our 'How Much Should I Pay' widget. Users enter a description of the property they wish to value telling us where it is and what it's like. We then compare this against our central database of London rents and apply weighted values depending on what features the property has and what condition it is in. For more on this see our blog post How our 'How Much Should I Pay?' app works.

How do I contact you if I have any other questions?

Just email us at and we'll get back to you within 24 hours if not sooner.